Emanuele Cantoni - VAT 02615510035 - ec8platform@gmail.com.
FAQ
FAQ about online personal training and EC8 coaching
Everything you need about coaching, app, payments and privacy. If you cannot find an answer, book a €50 consultation or email me.
Coach
Emanuele CantoniVideo analysis + human coaching. Real technical feedback.
Clear pricingNo hidden requirements
Direct checkoutStripe + offers + cart
App accessGuided onboarding and health profile
FAQ
Quick and clear answers
How do I choose a reliable online personal trainer?
Look for real coaching experience, a clear method and continuous support. EC8 combines human coaching, regular check-ins, technical feedback and a tailored path, not a copied template.
What is the difference between an online personal trainer and a standard workout plan?
A standard plan is static. An online personal trainer follows you over time: adjusts training and nutrition, corrects technique, tracks progress and changes priorities based on your real response.
Who is 1:1 online coaching for?
For anyone who wants concrete results with tailored guidance: body recomposition, muscle gain, strength or contest prep. If you are unsure, the initial consultation helps you choose the right path.
Do I need sensors or dedicated hardware?
No. A phone or laptop camera with good light is enough. The smart video analysis reads ROM and TUT directly from the stream.
Can I use the app on mobile?
Yes. It is web-based and installable as a PWA. Use updated Chrome/Safari for live camera.
How does feedback work?
During exercises you see ROM/TUT indicators and posture notes. After the session you can review clips and charts.
Initial consultation €50: how does it work?
It is a 1:1 session of 30–45 minutes. If you activate a plan within 7 days, the €50 is deducted from the first payment.
What happens if I am not logged in?
The CTAs open Stripe checkout on the site or the web app: you can purchase here and receive the invoice by email.
Is the app free?
The app download is free and includes some free areas. All coaching paths and the consultation with me are paid.
Do plans include a human coach?
Yes, via chat and check-ins. The automated part only provides quick answers: the coach steps in for corrections and programming.
How much does coaching cost?
BASE: 6 months €600, 12 months €800. PRO annual €1200. RACE annual €1500. Full details in the Plans section.
Can I change plan?
Yes. You can move from BASE to PRO or RACE depending on goals, or choose nutrition-only/training-only in 6 or 12 months.
How do you handle video data?
Clips and metrics stay on EU infrastructure. You can request deletion by writing to support.
Are transformation photos used for marketing?
Only with explicit, separate consent. You can revoke at any time and request removal.
Can I start from any country?
Yes. Coaching is online: you just need a stable connection and a device with a camera.
Can I buy programs or nutrition only?
Yes. There are 12-week training programs at €50 plus nutrition-only and training-only paths for 6 or 12 months.
Transparency and legal
Privacy, cookies and terms
Essential information about data processing, cookies and service terms. Requests: ec8platform@gmail.com.
Payments are handled by Stripe: payment data does not pass through or get stored on this site.
We use technical cookies and local storage to ensure core functionality and remember your preferences (e.g., cookie consent).
Send privacy and personal-data requests to ec8platform@gmail.com.
PrivacyOpen details
Controller and contact details
Data controller: Emanuele Cantoni, freelancer (VAT 02615510035, CF CNTMNL96A19B019T), registered office Via Bolco 31, Arola (VB) 28899, Italy. Contact: ec8platform@gmail.com.
PEC: none. DPO: not appointed.
Data processed:
- Name, email, preferences and messages sent via forms.
- Answers provided in the quiz/virtual advisor and privacy consent.
- Technical navigation data and analytics (only if you accept).
- Any images sent for evaluation: used only with explicit, revocable consent.
Purpose and legal bases:
- Reply to requests and consultations (pre-contractual/contractual measures).
- Send requested materials and newsletter (consent).
- Prevent abuse and ensure security (legitimate interest).
- Improve the site with analytics (consent).
Retention:
- Contact data and requests: up to 24 months or upon deletion request.
- Newsletter: until unsubscribed.
- Technical/security logs: per provider retention (max 12 months).
- Quiz notes/answers: up to 24 months unless deletion requested.
Vendors and transfers:
- Netlify (hosting), Supabase (leads/newsletter), Resend (email), Stripe (payments).
- Some vendors may transfer data outside the EEA with appropriate safeguards (e.g., standard contractual clauses).
Payments and automated decisions
Payments are handled by Stripe: payment data does not pass through or get stored on this site.
Automated processing: the quiz/advisor proposes an indicative plan, without automated decisions with legal or equivalent effects.
Your rights
Rights: access, rectification, deletion, limitation, objection, portability and complaint to the Data Protection Authority. To exercise rights: ec8platform@gmail.com.
CookiesOpen details
Essential use
We use technical cookies and local storage to ensure core functionality and remember your preferences (e.g., cookie consent).
Analytics cookies are activated only if you accept (e.g., Google Analytics / Meta Pixel if configured). The selected language is stored locally on the device.
Main cookies/local storage:
- ec8_cookie_consent (localStorage): stores cookie consent choice.
- ec8_lang (localStorage): stores selected language.
- _ga , _ga_*, _gid: analytics only with consent.
Cookie policy (details)Open details
Indicative durations:
- ec8_cookie_consent : until you update the choice.
- ec8_lang : until you change language.
- _ga : 24 months (Google Analytics).
- _ga_* : 24 months (Google Analytics).
- _gid : 24 hours (Google Analytics).
Marketing tools
If you enable marketing/adv tools, related cookies are set only with consent and managed by the respective providers.
Terms of serviceOpen details
Service
EC8 provides online coaching, consultation and personalized digital materials. The service does not replace medical advice: in case of conditions, injuries or special circumstances, consult a professional.
Results depend on consistency, individual conditions and adherence to the plan: they are not guaranteed. Content is protected by copyright and cannot be redistributed without authorization.
Prices, plans and availability may vary. Updated information is always shown on sales pages.
For the initial consultation, the purchase reserves a dedicated slot. If the consumer asks for the service to start during the withdrawal period and the consultation is fully performed, the right of withdrawal is no longer available; if withdrawal happens after the service has started, a proportionate amount may still be due for the part already performed, within the limits of applicable law.